Deutsche SeiteQuality issue at your customer in Germany?
We're on-site — fast, neutral, documented.
When your parts are blocked or under controlled shipping at a German OEM or Tier-1, REWORK&CONTROL EXPERTS steps in as your independent partner on the ground: inspection, sorting, rework and controlled shipping — with live, audit-proof reporting.
Your parts are far from home — the problem isn't.
A complaint at a German customer escalates fast. The line demands containment and daily defect reports, while you are thousands of kilometres away. Travel takes days, costs pile up, and your customer's confidence is on the line.
We are your hands and eyes on the ground in Germany — neutral, qualified and ready to act today.
- !Parts blocked or under containment at the customer's line
- !Daily, customer-facing defect documentation required
- !Language barrier between you and the German plant
- !Travel time and on-site costs you can't absorb
- !Pressure to prove the issue is contained — immediately
Two levels of escalation — we cover both.
When a customer enforces controlled shipping, the requirements escalate in two stages. We set up and run both — and as a neutral third party, we are exactly who the customer asks for at Level 2.
Level 1 — Redundant inspection
An additional, redundant inspection on top of your normal process — a firewall that contains defects before they ever reach the customer. We run it, document every part and report results to your customer on a daily basis.
- Extra 100 % check independent of production
- Clear OK / NOK separation and quarantine
- Daily reporting to the customer
- Fast set-up — often the same day
Level 2 — Independent third party
When the customer escalates, controlled shipping must be performed by an independent provider. As a neutral partner based in Germany, we take over Level 2 with stricter oversight and customer-facing reporting — restoring confidence and getting you out of escalation.
- Neutral, certified-process third-party inspection
- Stricter oversight and approved exit criteria
- Transparent reporting the customer trusts
- A clear, documented path back to normal
Everything the customer needs — from one partner.
Inspection & final check
100 % or sample inspection at your customer's line — documented and traceable.
Sorting & containment
Immediate firewall between your parts and the customer, in every phase.
Rework & repair
Defective parts corrected directly inside the supply chain — no return shipping.
Repackaging & labeling
Re-pack, re-label and re-release good parts in your branding and quantities.
Order picking
Order-based picking and dispatch so the line keeps running.
Own equipment
Self-built rigs for repetitive checks — faster and more repeatable than by hand.
Local presence.
Global communication.
Based in Germany
Close to your OEM and Tier-1 customers — on-site within hours.
24/7 response
One call mobilizes a qualified team. Containment can start the same day.
Live transparency
Real-time quantities, OK / NOK, efficiency and cost per part — not a PDF at month-end.
We speak your language
DE · EN · TR · RU · UA · PL · IT — clear communication with you and the customer.
From your call to a controlled exit.
You call us
24/7 hotline. Tell us the part, the customer, the defect and the deadline.
We mobilize
A qualified team arrives at your customer's site in Germany and sets up the firewall.
Contain & rework
Sorting, inspection and rework run in parallel — bad parts blocked, good parts released.
Daily reporting
Live platform shares quantities, OK/NOK and trends with you and the customer every day.
Controlled exit
We phase out once quality is stable and the customer signs off the exit criteria.
Always ready for your challenge.
Tell us the part, the customer and the deadline — we'll be on-site in Germany and start containment, in your language.
Georg-Leppien-Straße 8
21337 Lüneburg